Billing, Shipping & Returns
Billing
- 100% Confidential & Secure with 256-bit Encryption on all Transactions
- Discreet Credit Card Billing. All Charges will appear on your statement as "T S F U S A INC"
- Due to Age Restrictions. Billing & Shipping Addresses MUST match for your order to be processed
- Adult Signature Required at Delivery
Shipping
- FREE Shipping on all orders over $75. Expedited Shipping available at checkout. Orders Under $75, direct shipping cost is calculated and displayed at checkout
- Order by 4:20pm EST for Same Day Shipping. All other orders ship Next business day
- Fast Shipping. Your order usually arrives within 2-4 days, depending on your distance from New York City
- Discreet Shipping. All packages are mailed via UPS, USPS or FEDEX in plain cardboard box with corporate return address only
- Due to Age Restrictions. Billing & Shipping Addresses MUST match for your order to be processed
- Adult Signature Required at Delivery
Returns
- We accept returns on all UNUSED & UNOPENED items in their original packaging. Returns must be initiated within 14 days of delivery date.
- We Do Not Sell used items. Therefore we Do NOT accept returns on used items. If it is opened. It is used. NO Exceptions.
- Any broken glass or items that arrive broken due to carrier mishandling MUST be reported within 48 Hours of Delivery Time.
- See our full Return Policy